Our processes

How we work

We have a contact page and we respond within minutes following the receipt of your document.

We analyze the document to determine

  1. if it’s a field that we work in
  2. if it’s a field that we master
  3. if we can respect the assigned period of time

If it’s within our field, we accept the task. We then send you a quote and our conditions. If our conditions are accepted, we begin the work immediately.

Once the translation is finished, the text goes to editing, and after editing it returns to the translator who examines the editor’s corrections. Once all the discrepancies are removed, the text is sent to a third person for gathering a third neutral opinion.

The final translation is sent to the client with a feedback form which is very important for our process of quality assurance. It allows us to take into account the requirements and the preferences of our client. The client commentaries are collected in a register which is constantly kept up to date.